Privacy Policy

01Who we are

This website, creekviewminerals.com, is run by Creek View Minerals, LLC, a small business owned by John and based in Hoover, Alabama. In this policy, “we”, “us” and “our” mean Creek View Minerals, LLC.

If you have any question about your information, contact John at john@creekviewminerals.com or (205) 907-5648.

02Information we collect

We only collect information you choose to give us, plus basic technical data every website receives.

When you contact us

Your name, email address, phone number (optional), what you are interested in and your message.

When you join the mailing list

Your first name (optional) and email address.

When you ask for a house-show invitation

Your name, email address, phone number (optional) and city.

When you place an order

Your name, shipping address, email, phone number and what you ordered. Payments are handled by the payment provider you choose; we do not see or store your full card number.

Technical data

Like every website, our web host records basic technical information such as your IP address, browser type and the pages you visit. This helps keep the site secure and working.

03How we use it

• To answer your messages and questions
• To quote shipping and to process, ship and follow up on your orders
• To send show dates, house-show invitations and new arrivals, if you joined the mailing list
• To keep the website secure and fix problems
• To meet our legal and tax obligations

04Who we share it with

We do not sell, rent or trade your personal information, and we do not share it for advertising.

We share information only with the services that help us run the business, and only what they need:

• Our website host and form service, which deliver your messages to us
• Our email newsletter service, which sends the mailing-list emails
• Payment providers, which process payments
• Shipping carriers, which need your name and address to deliver your order

We may also share information if the law requires it.

05Cookies and analytics

This website does not use advertising cookies or track you across other websites.

The site loads its fonts from Google Fonts, which means your browser connects to Google to download them. If we add visitor statistics, we will use a privacy-friendly service that does not use cookies to identify you, and we will update this page.

06Our emails

If you join the mailing list, we send a short email before shows and occasional news about house shows and new arrivals. Every email includes an unsubscribe link and our postal address. You can unsubscribe at any time, or ask John to remove you.

07How long we keep it

We keep messages and order records for as long as we need them to serve you and for our tax and business records. Mailing-list details are kept until you unsubscribe. You can ask us to delete your information at any time, unless we must keep it by law.

08Your choices and rights

You can ask us to:

• Tell you what personal information we hold about you
• Correct anything that is wrong
• Delete your information
• Stop sending you emails

Just email john@creekviewminerals.com. We will answer within 30 days. Residents of California and other states with privacy laws have these rights too, and we will not treat you differently for using them.

09Children

This website is meant for adults. We do not knowingly collect information from children under 13. If you think a child has sent us information, contact us and we will delete it.

10How we protect it

The website uses a secure (HTTPS) connection, and we limit access to your information to the people and services that need it. No website is perfectly secure, so please do not send card numbers or other sensitive details by email or through the contact form.

11Changes to this policy

If we change this policy, we will post the new version here and update the date at the top of the page.